Meet Truman: GSA’s Robotic Process Automation Pilot

Meet Truman: GSA’s Robotic Process Automation Pilot


GSA is exploring ways to automate
administrative tasks within the acquisition process allowing our
workforce to spend more time on high-value analytical work, increased
skills training, and better stakeholder engagement, besides improving data
integrity. The agency’s robotic process automation pilot has been field testing
a bot that can do things like populate a vendor’s offer information into pre-negotiation memos pull and validate Duns numbers and print and email PDF results
in literally seconds, where manual execution of these tasks by a person
would have taken an average of over an hour each time. Today our employees have
to spend too much of the day cutting and pasting general information from one
document to another. RPA lets us focus on contract negotiations, stakeholder
engagement, and training to be a more well-rounded and agile acquisition
workforce. The bot, which the agency hopes to put into production by the end of the
calendar year, has been named Truman – in honor of President Truman – who
established GSA to streamline the administrative work of the federal
government.

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